EASY FREE ONLINE RETURNS
Important notice: Due to a warehouse change, if your order was placed before 1st March, please call 0 808 234 0229 to get started with your return. If you placed your order as of 1st March, please follow the below procedure.
Return using an order number
Frequently Asked Questions
We will gladly accept returns on all purchases made on our website which are in original condition; unworn with tags attached and for footwear with the original box in new condition.
Returns are accepted within 30 days of the purchase date.
You have 2 options to ship your return:
• Go to your nearest UPS Access Point.
• Schedule an appointment with UPS for them to pick up your shipment.
You may address your returns directly to us. We do not accept return of online purchases at our stores at this time. Please visit our detailed FAQ page for more information.
Once we receive your package, our team will verify its contents, inspected to ensure it is unworn and in original condition. We will then send the credit back to your financial institution within 7-10 business days.