EASY FREE ONLINE RETURNS

UPS ACCESS
POINT
HOME
PICK-UP
SIGN IN
PRINT
THE LABEL
WRAP
YOUR ITEM
CHOOSE YOUR
DELIVERY METHOD

For home pick-ups: please make your request on the transporter's website. Please note you MUST provide your tracking number to anjoy a free pick-up. Prices are indicated as information only, your return to Columbia is free.

Frequently Asked Questions

What can i return?

We will gladly accept returns on all purchases made on our website which are in original condition; unworn with tags attached and for footwear with the original box in new condition.

When can i return?

Returns are accepted within 30 days of the purchase date.

Where can i return?

You have 2 options to ship your return:
• Go to your nearest UPS Access Point.
Schedule an appointment with UPS for them to pick up your shipment.
You may address your returns directly to us. We do not accept return of online purchases at our stores at this time. Please visit our detailed FAQ page for more information.

When do i get my refund?

Once we receive your package, our team will verify its contents, inspected to ensure it is unworn and in original condition. We will then send the credit back to your financial institution within 7-10 business days.